Refund policy

Return Policy for Skizo

At Skizo, we are committed to delivering high-quality products and ensuring customer satisfaction. We’re pleased to announce updated return options for our US customers while continuing to provide transparent and efficient policies for everyone.

Return Policy

• US Orders: Eligible for returns or exchanges within 30 days of the order fulfillment. Items must be unworn and in like-new condition. To initiate a return, contact us at support@skizodraws.com.

• International Orders (Outside the USA): All sales are final and not eligible for returns or exchanges.

We encourage customers to carefully review size charts and product details before purchasing. For assistance with sizing or any questions, please email us at support@skizodraws.com

Exceptions and Non-Refundable Items

• Non-Refundable Items: Digital products, stickers, enamel pins, prints, and discounted products are not eligible for refunds.

• Items purchased on sale or as part of a promotion are final sale.

Damages and Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately at support@skizodraws.com We’ll work quickly to resolve the issue.

Shipping Insurance

We strongly recommend adding shipping insurance during checkout to protect against damages, lost orders, or theft. Shipping insurance ensures swift resolution in case of any unforeseen shipping issues.

To start an insurance claim, please email us at support@skizodraws.com

Your satisfaction is our priority. If you have any questions, feel free to reach out to support@skizodraws.com